Customer Service

CAN WE BE OF FURTHER ASSISTANCE?

Do you have any questions about our beverages? Or would you like to discuss something about our work? We are happy to help.

FOR CONSUMERS

For frequently asked questions relating to our beverages, please visit the following page:

Frequently Asked Questions

For all other matters, please use our contact form to contact our customer service. Please make sure that you fill out the contact form in full before sending it to us.

Contact Form

Compliance

Compliance Officer & Dispute Resolution Officer (according to Supply Chain Initiative) Dr. Jens Rudolph
Phone:  +49 3443 8006 430
Email:  compliance@schwarz-produktion.com
Email:  streitbeilegung@schwarz-produktion.com

Online Reporting System
Schwarz Produktion Stiftung & Co. KG has set up an online reporting system as another way to report information about compliance violations. All incoming messages are handled by the Compliance Officer. The online reporting system is an Internet-based application and can be accessed from any Internet-enabled device via the following link:

Online Reporting System

EXTERNAL OMBUDSPERSON

Lawyer Dr. Margarete Gräfin von Galen
Mommsenstraße 45
10629 Berlin
Phone:  +49 30 3101 820
Fax:   +49 30 3101 8220
Email: galen@galen.de

FOR ANYONE NOT YET FAMILIAR WITH OUR JOB PORTAL

Are you looking for a new professional challenge in the beverage industry? Visit Schwarz Produktion’s job portal to view all vacancies currently available at MEG Derby.

TO THE JOB PORTAL